I gladly accept returns and exchanges

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

I  accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

Returns and exchange details

Refunds and exchanges:
If for any reason you are not satisfied with your item, please contact me here or at hadasmotek@gmail.com and I will provide you with a response shortly after.
All items must be returned in unused, like-new, undamaged condition .

Unfortunately, I cannot refund or exchange used or customer damaged products.
All products will be inspected upon return.

Shipping products back will be at your expense.
The shipping back to you will be at my expense (see further details below).
The goods are your responsibility until they reach back to me. Please ensure you pack your return to prevent any damage to the items . I am not responsible for any damage caused during shipping back to me or for lost parcel.
I recommend you to use a postal service that insures you for the value of the goods you are returning and obtain proof of posting.
Returned product must be shipped back to me within 14 days of receipt. If you wish to return an item please contact me for the return address.
In case of an exchange, the alternative product will be send to you within 5 business days if available. Please note that exchanged products are sent on my expense in regular registered mail service that takes up to 28 business days (usually less).

Payment

I accept payment through Credit card or PayPal. It is completely safe and easy to use.
 

Shipping

Items will be shipped within 7 business days by mail with a tracking number.
Shipment usually takes up to 14 business days to Europe and the USA, Australia

Africa or the Far East and Postal delays may occur from time to time.

Express delivery within 2-5 business days is available please contact for a pri Please contact me at hadasmotek@ gmail.com if you want to use this service.

All destination expenses duties/taxes etc. will be paid by receiver.